Code of Ethics
An inspection is only as valuable as the integrity behind it. This Code of Ethics governs how we conduct every inspection — residential and commercial — and how we treat every client, every time.
Independence and Objectivity
The inspector's obligation is to the client — and only the client. Every finding is reported as observed, without regard to how it might affect a transaction, a relationship, or a fee. We do not soften findings to protect a sale, inflate findings to create alarm, or modify reports at the request of any party other than to correct a factual error.
We do not accept compensation, gifts, or referral fees from contractors, real estate agents, sellers, or any party other than our client for work performed in connection with an inspection.
Honesty and Transparency
We report what we find — clearly, completely, and in plain language. We do not omit material findings, minimize significant deficiencies, or use technical language to obscure a condition that a client has a right to understand.
We are transparent about the limits of our inspection. If we cannot access an area, cannot safely operate a system, or lack the expertise to evaluate a specific condition, we say so and recommend a qualified specialist.
Conflict of Interest
We do not inspect any property in which we have a financial interest, a prior relationship with the seller, or any other condition that could compromise our objectivity. If a potential conflict exists, we disclose it to the client before accepting the engagement — and we decline if the conflict cannot be appropriately managed.
We do not perform inspections as a sales tool for any product, service, or contractor. We do not accept work contingent on finding — or not finding — specific conditions.
Confidentiality
An inspection report is prepared for the client who commissioned it. We do not share inspection findings, reports, or any client information with any third party — including real estate agents, sellers, neighbors, or other inspectors — without the client's written authorization.
We maintain the confidentiality of all client information after the engagement ends. We do not use client information for marketing, research, or any purpose other than fulfilling the inspection agreement.
Professional Competence
We perform only those inspections for which we are qualified by education, training, and experience. We do not represent expertise we do not possess. When a property presents systems or conditions beyond our competence, we identify the limitation clearly and recommend a qualified specialist.
We are committed to continuous professional development — keeping current with construction practices, building systems, inspection techniques, and Colorado-specific property conditions.
Dignity and Respect
We treat every client, agent, seller, and building occupant with professionalism and respect. We do not disparage other inspectors, contractors, or professionals — even when we disagree with their work. We communicate our findings in terms that inform, not alarm, and we respond to questions from clients and their representatives with patience and clarity.
Accurate Representation
We accurately represent our qualifications, experience, certifications, and insurance in all marketing and communications. We do not claim credentials we have not earned, membership in organizations we do not belong to, or experience we do not have.
Public Protection
Our primary obligation extends beyond the individual client to the safety of building occupants and the public. When an inspection reveals a condition that presents an immediate threat to safety, we communicate that finding directly and urgently — regardless of its impact on the transaction.
These obligations apply specifically to residential home inspections. They supplement the Core Principles, which apply to all inspections.
Full Attendance and Thoroughness
We inspect every accessible system and component within the scope of our published Residential Standards of Practice on every engagement. We do not skip systems because they appear to be in good condition, because the inspection is running long, or because a client, agent, or seller requests a shorter inspection.
We are present and attentive throughout the entire inspection. We do not sub-delegate portions of an inspection to unqualified parties.
Report Accuracy and Completeness
The written report reflects the actual findings of the inspection — not a summary, not a condensed version, and not a filtered view. Every system inspected is addressed in the report, including systems found to be in satisfactory condition.
We do not agree to modify or omit findings at the request of a seller, listing agent, or buyer's agent after the report has been issued. If we discover a factual error in a report, we correct it and reissue the report with the correction noted.
Setting Realistic Expectations
All homes — including new construction — have findings. We do not represent an inspection as a pass/fail test, and we do not characterize our services as a guarantee that a home is free of defects. We communicate clearly that our inspection represents conditions observed at a single point in time.
We educate clients before, during, and after the inspection to help them understand the difference between a safety hazard, a material defect, and routine maintenance — so they can make informed decisions rather than react to alarm.
Client Attendance and Participation
We welcome and encourage clients to attend their inspection. A client who is present, asks questions, and sees the property firsthand gains far more value than a client who reads only the report. We take the time to explain findings as we observe them, point out maintenance concerns, and answer questions directly.
We do not conduct the inspection in a manner that excludes, rushes, or discourages client participation.
Post-Inspection Availability
Our obligation to the client does not end when the report is delivered. We are available to answer questions about inspection findings, clarify language in the report, and explain the significance of any item — by phone or email — after delivery. This availability is included in our service; there is no additional charge for a follow-up call about the report.
Contractor Referral Integrity
When we recommend a contractor or specialist for further evaluation, we recommend based on their qualifications and the nature of the finding — not because of any financial relationship between us. We do not require clients to use specific contractors. We do not discourage clients from obtaining multiple bids or seeking independent opinions on any finding.
Respect for the Property
We treat every property we inspect with care and respect. We do not damage, displace, or misuse any component of the property during the course of the inspection. We leave the property in the condition in which we found it. If we cause accidental damage, we report it immediately to the client and responsible party.
These obligations apply specifically to commercial property assessments (PCAs). They supplement the Core Principles, which apply to all inspections.
Scope Clarity Before Engagement
Before beginning any commercial inspection, we confirm the scope of the assessment in writing with the client. We identify any systems, areas, or conditions that will not be evaluated — and the reasons — before the inspection begins. Clients are never surprised by exclusions discovered only after the report is delivered.
Independence from Transaction Parties
Commercial inspections frequently involve lenders, investors, brokers, sellers, and legal representatives. Our obligation is to the client who hired us — and only that client. We do not provide findings, summaries, or guidance to any other party without explicit written authorization from the client.
We do not adjust findings or report language to satisfy a lender's preferred narrative, a seller's preferred presentation, or a broker's transaction timeline.
No Material Omissions
In commercial transactions, material omissions carry significant financial and legal consequences. We do not omit, minimize, or deprioritize findings that a prudent buyer or investor would consider significant in their decision-making. When in doubt about whether a condition should be reported, we report it.
Documentation Rigor
Commercial reports are prepared with the standard of care appropriate for use in real estate due diligence, financing, and legal review. Findings are documented with sufficient specificity — location, condition, severity, and photographic evidence — to withstand scrutiny by third parties such as lenders and attorneys.
We retain documentation associated with each commercial engagement for a minimum of five years.
Specialist Coordination
When a commercial property presents conditions that require evaluation by specialists — structural engineers, environmental consultants, or MEP engineers — we clearly identify those conditions and recommend the appropriate specialist. We do not attempt to evaluate conditions beyond our competence to avoid recommending additional consultants.
Risk, Not Alarm
A commercial PCA is a risk identification exercise. Our job is to give investors and buyers clear, accurate information about a property's condition — organized by priority, documented thoroughly, and communicated in business terms they can act on. We present findings in context: what it is, why it matters, and what action is recommended. We do not sensationalize findings to generate additional consulting work.
Every client who hires Front Range Home Inspectors has the following rights. These are not aspirational — they are commitments we make to every client on every engagement.
Every accessible system and component within the agreed scope will be inspected. No shortcuts, no rushed evaluations, no areas skipped because they "probably look fine."
You will receive a written report documenting all findings — not a verbal summary, not a checklist without descriptions, and not a report from which findings have been removed at anyone's request.
Your inspector has no financial interest in the outcome of your transaction. No agent, seller, or third party influences how we report findings. The report reflects what we observed — nothing more, nothing less.
You are welcome and encouraged to attend the inspection, follow the inspector, ask questions, and see everything firsthand. No client is ever excluded or discouraged from attending.
Every finding will be explained in clear, plain language — both in the report and in conversation. You will understand what was found, why it matters, and what should be done about it.
We are available by phone or email after your report is delivered to answer questions, clarify findings, or discuss the significance of any item. This is included in your inspection — no additional charge.
Your report and your personal information belong to you. They will not be shared with any other party — agent, seller, neighbor, or otherwise — without your explicit written permission.
You will be informed — before the inspection and in the report — of any areas or systems that were not inspected and why. There are no hidden limitations.
We may recommend specialists for further evaluation, but we do not require you to use specific contractors. You are free to obtain multiple bids, seek second opinions, and hire whomever you choose for follow-up work.
Residential reports are delivered within 24 hours of inspection. Commercial reports are delivered within 48–72 hours for standard properties. If we cannot meet a deadline, we will tell you before it is due.
These Are Our Commitments to You
Every inspection, every time. Schedule your inspection or call us with any questions about how we work.